Communicating clearly with our clients has always been a hallmark of how Corrs does business. In the last two years Andrew Lumsden has led a firm-wide project to develop an incisive advice style and a unique problem solving system for all Corrs lawyers.
Our program recently received external recognition when a leading UK adviser in the field of legal writing looks at how one Australian firm (Corrs) has improved its advice letters.
At Corrs we believe that our documents should be easy to read. Simon’s article shows that, given the will, it can be done. A lay person should be able to read and understand a judgment of the highest court in the land. And the board of a client company should be able to read and understand a law firm’s advice letter.
While our firm has received recognition for our advice letters, we will continue to strive to find ways to improve how we can deliver world class quality to our clients.
Click the 'Article PDF' link above to read the full article.
The author, Simon Carter is the Managing Director of One Three Four, which helps law firms, professional-services companies and investment banks improve their research reports, client updates, and pitch documents. This article originally appeared in PLC (November, 2011).
The content of this publication is for reference purposes only. It is current at the date of publication. This content does not constitute legal advice and should not be relied upon as such. Legal advice about your specific circumstances should always be obtained before taking any action based on this publication.